Privacy Policy

This notice explains how UMEYD handles personal information when you browse www.umeyd.com, place an order, sign up for updates or ask for help. For privacy questions or requests, email uwbp6865@outlook.com.

What we collect and why

• Shopping and delivery. When you order, we use your name, email address, billing and delivery details, the items and variants you selected, and the payment result to complete the purchase, arrange delivery, provide tracking and handle returns. A delivery phone number, if you provide one at checkout, may be used to help deliver that order.
• Payments. Payment providers process the payment details you enter at checkout. We use transaction references and payment status to match a payment to an order, investigate a billing question, issue an approved refund or respond to fraud. Please do not send card numbers, security codes, passwords or bank verification codes by email.
• Customer service. We use your message, order number and any photos you choose to supply to answer questions about fit, delivery, damaged items or exchanges. When sending a photo, crop out information we do not need, such as your payment details or the address on a parcel label.
• Site use. Technical details such as IP address, browser, device and pages visited may be collected through cookies and similar technologies. These help operate the storefront, remember preferences, understand how pages perform and detect misuse.
• Email updates. If you subscribe, we use your email address to send news and offers. You can unsubscribe using the link in a marketing email. Unsubscribing does not stop service messages about an order you placed.

Who receives information

We use service providers to operate the storefront and checkout, process payments, deliver parcels, send email, measure site use and assist with support. For example, a carrier needs delivery details, while a payment processor needs information relevant to the transaction. We do not sell or rent your personal information. We may disclose information where required by law or to address fraud or protect legal rights.

Cookies and your choices

Cookies can keep items in your bag and remember settings as you move between pages. Other cookies and similar tools can help us understand use of the site. You can manage cookies in your browser and use any privacy controls offered on the storefront. Blocking essential cookies may prevent the bag or checkout from working.

Retention and safeguards

How long information is needed depends on its purpose. Records of a purchase may be needed after delivery for returns, payment disputes, accounting or legal requirements. A support message may be needed while an issue is being resolved. We use safeguards intended to protect personal information; no online service can guarantee absolute security.

Access, corrections and other requests

Depending on where you live, you may have rights to access, correct, obtain a copy of or delete your information, withdraw consent or object to or limit certain uses. To make a request, email us with the subject “Privacy request,” describe what you would like us to do and, where possible, write from the email address used for your order. We may need proportionate verification before disclosing or changing personal information. Some records may need to be retained where permitted or required by law.

Contact and updates

UMEYD, 123 Fashion Avenue, New York, NY 10018, United States. Email: uwbp6865@outlook.com. Customer service hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time. Changes to this notice will be posted on this page. Last updated: November 5, 2026.